A person reads every message. Questions, bugs and feature requests all go to the same inbox — support@pwestudio.site. A report from your machine helps most: what you did, what happened, and what the tool's own diagnostics say. Each card below says how to get them.
每封信都由人来读。疑问、bug、功能建议都进同一个邮箱——support@pwestudio.site。最有用的是来自你那台机器的报告：你做了什么、发生了什么，以及工具自己的诊断信息。下面每张卡片都写了怎么拿到。
PWE Loan Bar
Start here: the guide covers installing, activating and what to do when something looks wrong. Licences, seats and invoices: write to us with the invoice number (INV-…) on your tax invoice.
先看这里：使用指南讲了安装、激活，以及出问题时怎么办。授权、席位和发票的问题，请带上税务发票上的发票号（INV-…）写信给我们。
PWE Loan Calculator
Start here: its own support page answers the common questions; subscriptions are managed in your Apple account.
先看这里：它自己的帮助页回答常见问题；订阅在你的 Apple 账户里管理。
PWE Receipts
Start here: its own support page answers the common questions; Pro and its subscription are managed in your Apple Account.
先看这里：它自己的支持页回答常见问题；Pro 和订阅在你的 Apple 账户里管理。
Support page · info@pwestudio.site · Privacy
支持页 · info@pwestudio.site · 隐私
PWE Lumen Bar
For a report: in Terminal, run these three lines and paste what they print.
报告问题时：在「终端」里运行下面三行，把输出贴上。
cd "/Applications/PWE Lumen Bar.app/Contents/Resources"
./pwelumenctl compat
./pwelumenctl log 50PWE Monitor
For a report: choose Copy Diagnostics from its menu and paste it. It carries the reading, the app version and the macOS build.
报告问题时：在它的菜单里选「复制诊断信息」，然后贴上。里面有读数、应用版本和 macOS 版本号。
PWE PC MONITOR
For a report: open the Settings menu (☷, bottom right of the dashboard), choose Sensor diagnostics, and include what it lists, with your PC's make and model.
报告问题时：打开仪表盘右下角的设置菜单（☷），选 Sensor diagnostics（界面只有英文），附上它列出的内容，再写上电脑的品牌和型号。
PWE AI Bar
For a report: say which AI tools you track, what the status line under each one says, and the version (bottom left of Settings). Never paste a login, token or API key: we will not ask for one.
报告问题时：说明你在看哪几个 AI 工具的额度、每一行下面的状态行写了什么，以及版本号（在设置窗口左下角）。不要贴登录信息、令牌或 API 密钥，我们不会向你要这些。
PWE Screen Encore
For a report: give your iMac's model and macOS version, and your Mac's.
报告问题时：写明 iMac 的型号和 macOS 版本，以及你那台 Mac 的。
Looking to give something back instead? That is Support PWE.
想支持我们？请看支持 PWE。